TQ Connect is our remote access software. TQ Connect enables our new routine files to be opened virtually, without paper. The client will then receive automated emails as the transaction progresses and will be able to view their secure page.
We are now as paperless as we can be. With TQ Connect, the start of every routine transaction is automated. Our contracts reports are now sent by email with a zip file containing all the enclosures. The only letters we now send out are those attaching documents requiring a wet signature e.g. mortgage deeds. Our archiving has been paperless for some years now.
We always do our very best to provide a prompt and efficient service, but its important for our staff, referrers and clients to know the benchmarks. So have recently published our key service standards for all our teams including our support teams.
Our office premises
We now have 52 staff at TQ, including seven directors; and we now occupy both No. 52 & No. 54 Church Street. Both buildings have recently been refurbished and both are now air-conditioned. If you’re interested, you can have a virtual tour of no. 54 by clicking on the tab at the top of this page.
Onwards & upwards!
We are a specialist, progressive 21st century firm with first class staff and we do our very best to provide a first class service to every client and referrer.